Accessibility Statement

Accessibility Statement for VisitBradford

This accessibility statement applies to www.visitbradford.com.

This website is run by VisitBradford (Bradford Council). We want as many people as possible to be able to use this website.

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

• most older PDF documents are not fully accessible to screen reader software

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

• email Bradford.vic@bradford.gov.uk
• call 01274 433678

We’ll consider your request and get back to you in five days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: Rachel Oxborough, Visitor Engagement Manager. Email: Rachel.oxborough@bradford.gov.uk Telephone: 07582 101276.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Our offices have audio induction loops.

Find out how to contact us https://www.visitbradford.com/information/contact-us

Technical information about this website’s accessibility

VisitBradford is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on guided walks.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix The Bronte Connection (Self guided walk)

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 23rd September 2022. It was last reviewed on 23rd September 2022.

This website was last tested on 23rd September 2022. The test was carried out by VisitBradford utilising the WAVE Evaluation Tool.

We used this approach on a sample of pages to test, we selected 6 pages from our website that covered a wide range of functionality.

1. Home page
2. Things To Do : Generic main product page template
3. Food and Drink : Designator template
4. Arts and Culture : Generic Product List template
5. National Science and Media Museum : Product Result Page
6. Brochure request page

All these pages were tested against the WGAC 2.1 criteria using the automated WAVE evaluation tool in both desktop and mobile views.